Skip to content

Reviews & Testimonials

Committed to our community

From your family to ours

We're humbled by the heartfelt messages we receive from the families we've served. These messages aren't just kind words—they're real stories that show our dedication to providing support when it's needed most. They offer a genuine insight into what we strive for—making a difficult time a little bit easier.

Real stories from real people

“The staff, especially Alex is super professional and helps handles all the details that would go over looked otherwise. He was very accommodating and helped our family through the time.”

Author: Ben Leib rated with 5 stars
Heartfelt Reviews

The Fiss & Bills-Poklasny Funeral Home difference

“John was AMAZING! My grandfather died suddenly and we as a family had no idea what we were doing. John was quick in retrieving my grandpa and ensured us that he was safe and peaceful. He walked us through our options and was very patient and kind. Only a couple of us wanted to see him to say our goodbyes and he quickly and gladly arranged for us to see him. He was treated with the utmost respect! They handled everything for his military honors and everyone we dealt with was beyond compassionate. My family had been choosing this home for years and now I understand why! I couldn’t imagine better people to care for my loved one! THANK YOU!”

Author:Sarah Schurer rated with 5 stars of 5

“I recently had the unfortunate experience of needing the services of a funeral home, and Fiss & Bills Funeral Home truly exceeded my expectations in every way. From the very first phone call to the final moments of the funeral service, their professionalism and compassion shone through, making a difficult time a little easier to bear. One of the most remarkable aspects of my experience with Fiss & Bills Funeral Home was their attention to detail. Every aspect of the funeral arrangements was meticulously handled, ensuring that everything ran smoothly and according to our wishes. The staff took the time to listen and understand our needs, offering valuable guidance and suggestions without ever imposing their own preferences. Their expertise and commitment to providing a meaningful farewell were evident in every step of the process. The team at Fiss & Bills Funeral Home was incredibly responsive and accommodating. They promptly answered all our questions, provided clear explanations, and addressed any concerns we had. Their willingness to go above and beyond to fulfill our requests made us feel valued and supported during this emotionally challenging time. The funeral home itself exuded a peaceful atmosphere, providing a comforting environment for grieving families and friends. The facilities were impeccably maintained and tastefully decorated, creating a serene backdrop for the memorial service. The attention to detail extended to the small touches, such as soothing music, beautiful floral arrangements, and well-organized seating, which all contributed to the overall ambiance of warmth and respect. Moreover, the staff at Fiss & Bills Funeral Home demonstrated exceptional compassion and empathy. They treated every member of our family with kindness and respect, offering comforting words and genuine support. Their attentiveness to our needs allowed us to focus on grieving and remembering our loved one, knowing that all the logistical details were being taken care of by capable hands. In times of sorrow, it is crucial to have a funeral home that understands the delicate nature of the situation and can guide you through the process with sensitivity and professionalism. Fiss & Bills Funeral Home achieved this and more. Their commitment to providing a dignified and meaningful farewell for our loved one is truly commendable. If you find yourself in the unfortunate position of needing funeral services, I wholeheartedly recommend Fiss & Bills Funeral Home. Their professionalism, attention to detail, and compassionate approach will provide solace during the difficult moments and ensure that your loved one receives the farewell they deserve.”

Author:Jonathan Wilson rated with 5 stars of 5

“Planning a funeral is so overwhelming, and one of the saddest things we have to do as humans. John Hueller from Fiss and Bills helped my family every step of the way as we laid my Mother to rest. He put us all at ease, and was able to accommodate a large number of people for the funeral and luncheon. And then assisted at the cemetery for her burial. We gave my Mom a beautiful send off; much thanks to John.”

Author:Kari Nigl rated with 5 stars of 5

“Recently there was an unexpected death of a loved one. I had only ever worked with a local funeral home in the past so I had no experience with any other one. This funeral home was beyond helpful during an unexpected loss. They helped answer any questions and helped out in any questions we had. If they didn't have the answers they were able to find someone who did. They also offered online streaming of the service itself for those who could not attend in person. I HIGHLY recommend this funeral home.”

Author:Heather Vancil rated with 5 stars of 5

“Unfortunately my best friend lost her husband at the young age of 35. A few things regarding their wishes had been talked about a few years ago. Going to the funeral home to plan a funeral is extremely stressful when the death is so unexpected. Fiss& Bills Pklansy was a great please to work with! They were very accommodating and helping with nagivating through the many questions that had arose over the last week. I cannot speak highly enough about all of interactions with them and how helpful everyone there has been. Even yesterday which was the day after the funeral they were super helpful with making sure we could get extra thank you cards right away. Thank you to all the staff you have been so helpful during this difficult time!”

Author:Heather Vancil rated with 5 stars of 5

“Thank you to John Huellar from the bottom of our hearts for the excellent care and compassion you provided our family with the loss of our grandmother. John assisted and guided us every step of the way, and made what would have been an overwhelming process, completely effortless. Not one detail was missed and it was seamless. We would highly recommend John from Fiss & Bill's.”

Author:Susan Kaufman rated with 5 stars of 5

Plan for the future, today

Pre-planning lets your loved ones focus on honoring life instead of hashing out details. Learn the choices you can make now, so a future funeral becomes more of a celebration than a burden.